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Marketing 3.0 and Exxon Mobil: A Mission Statement

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Marketing 3.0 is a new approach to marketing where customers are believed to be human beings with emotions, needs, inspirations, and values instead of just somebody that buys a product (Kotler et al., 2010). Companies that implement Marketing 3.0 see customers as multidimensional and value-driven that feel empowered to change the world by the way they consume products and support companies...

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